The PBS Graphic User Interface (GUI) upgrade is coming! We expect the upgrade to be live early in 2020. PBS Helpline representatives will receive differences training so they will be ready to assist our Crewmembers when the PBS GUI goes live. A differences video is being developed for Crewmembers to reference. Also a new and improved video library is being created. All current informational videos will be updated to match the new GUI. Once completed and a final roll-out date is determined, they will be available on the PBS Homepage.