Chelsie hotel YYZ

Keith MacKinnon

November 28, 2022 at 2:09 pm #15209

Something needs to be done about the ride to this hotel – it’s a full sized 40 passenger coach style bus. There’s absolutely no way skywest is paying less for this service than a regular taxi would cost – the gas alone it must use is absurd.

Also it takes far longer because it’s less maneuverable and is required to drive a little slower. We had a 5pm show, the van time we had to leave was 330pm. Yes traffic would cause an earlier show but it wouldn’t be an hour and a half if it were a regular taxi.

If it would cost the company less (which it would definitely do) why not change?

Brent Coates (SIA Rep)

November 29, 2022 at 9:35 am #15210

Keith,

Just getting you a quick response to your post. I’m with Steve Bartels (SIA Rep over Hotels) today so I will let him know your concerns and have him look into it. Thanks for bringing it to our attention.

Brent

 

Steve Bartels

November 30, 2022 at 4:00 pm #15225

Keith – your info was forwarded to key-decision makers, I will definitely let you know of any progress of this issue.

Thanks for helping to improve our crew member’s RON experience!

Steve Bartels

December 13, 2022 at 7:34 pm #15305

Keith – the shuttle rate is actually the same through this company whether they use a van, bus, or sprinter type vehicle.  Travelliance has verified that the vendor rate is competitive with other shuttle services as they also handle other airline contracts in this area.

Keith – thank you for bringing this to our attention and the opportunity to explain the shuttle situation – take care:)